Clubspark

If you need a refresher on the Booking Module, you can use the following visual guide to step-by-step the module to help you keep up to speed. 

Basic Settings: Visual Guide

Resources is where you can rename your courts and update the surface type. 

Learn More here

This guide will show you how to block out the courts on your "Court Bookings" page for events such as Love Tennis or other sessions. This will allow casuals or members to not book during that time. The following example is for Love Tennis event held in September of 2024

View Visual Guide

You will need to invite your members to use ClubSpark and book a court without being charged. Some members may already have signed up to a ClubSpark account and can use those details to sign in:

View Visual Guide

This tutorial will show you how to merge a contact into one

• This is a great solution if you get a paid member who logs into ClubSpark but when trying to book a court they are still being charged.

• General Cleanup of the Contacts module

• Sometimes, contacts may be duplicated in the system (for instance, when a user registers with an email address and then at a later stage registers again using a different email or a social account.

View Visual Guide

Subpages are "child pages" which allow you to add additional information without overloading your main "Parent" page. 

On your Booking Sheet you can add Court Maps, Instructions or Policies as sub-pages 

Example of Subpages on your booking sheet: 

 Learn how to create sub-pages by using this visual guide to help you step-by-step

Book a Court instruction pages are another a great way of making the process as seamless as possible for casuals and members, especially when the system is new. 

You can have two separate subpages 1. How to Book and 2. When you arrive

However, you can customize however you like according to your club

How to Book: 

1. Scanning the QR Code at the gate

1. Arrive at the gate and locate the instruction sign.
2. Use your phone’s camera or QR app to scan the code
3. The booking sheet will appear, and you will be able to select your court and duration.
4. Proceed to pay if you are not a member of the club
5. Receive the code
6. Enter the code into the pin pad and unlock the shackle
7. Play!

2. Booking in advanced on here

1. Head to the booking sheet here <insert URL>
2. The booking sheet will appear, and you will be able to select your court and duration.
3. Proceed to pay if you are not a member of the club
4. Receive the code
5. Enter the code into the pin pad and unlock the shackle
6. Play!

When you arrive

Once you have made your booking and have your code (also sent as an email) approach the gate.

1. Touch any key on the padlock to wake it up
2. Enter your PIN code and then press the unlock key and wait for the beep
3. Release the shackle upwards to unlock the gate
4. Leave the padlock unlocked at the gate while you play
5. If you are the last one at the club, relock the padlock.

A Court / Venue Map is a great way to show your casuals (and members) what courts are which, it's surface type and more. It also helps with first timers new to the area know where to access the Padlock as well as carparking etc.. 

Creating a map can be easily created using various tools. Tennis New Zealand has created a template for you to use PowerPoint to build a map, however you can create a map with an external contractor or design one yourself (e.g. Photoshop, Canva) 

Download PowerPoint Template

The templates have court color pre-sets to cover the most common court surfaces, however you can adjust this by recoloring the main base square of the court.

Each court and its lines are grouped together to keep things clean and tidy; you can move them around how you like. 

Below the courts are the base-surface, this is where the courts will go on top of to create a zone, again you can change the color or use the defaults. 

Once you have your color schemes for the map, you can start dragging and dropping the elements together and form a structure like the one below:

Once you have built your map you can save it as an image. 

Using the Powerpoint Template:

1. Click File
2. Export
3. Click Change File Type
4. Click JPEG File Inter change Format
5. Name the map, save onto your computer.