Tennis NZ Updates

Tennis NZ is monitoring all available news sources regarding the COVID-19 pandemic. As the situation changes daily we are making decisions regarding appropriate measures for tennis and will post updates on this page.

UPDATE: 08 JUNE 2020

Congratulations, tennis community! From 11.59pm 8 June, NZ will move to Alert Level 1.  Level 1 is as close to business as usual as we have known since the middle of March 2020.  To keep everyone safe, for coaches, clubs, tennis centres and businesses these golden rules will apply:

  1. Display the following signage prominently on your courts, club rooms, entrances, noticeboards:
    • Good hygiene practices (poster available here)
    • QR code tracer poster. We recommend you use the Ministry of Health NZ Covid Tracer QR code poster – instructions to get a poster for your club can be found here. Use R911288 for the LocationBIC code in the template spreadsheet.
  2. Keep things clean or closed.  Ensure a regular cleaning schedule is in place for shared areas such as changing rooms, toilets, clubrooms, bar tables, door handles.
  3. Manage larger events well – for example, at club fundraisers and prizegivings ensure all attendees register to attend (or, as organizer, keep a good register) especially if you can’t guarantee that people will have checked in using the QR code tracer displayed at your venue.

UPDATE: 05 June 2020

Information on Level 1 guidelines will be available on Monday 8 June. 

UPDATE: 29 May 2020

From midday Friday 29th May, the number of people playing in a group at tennis clubs and centres can increase to 100.  Head to this page to view all the guidelines for Alert Level 2.

Reminder: following a successful club forum on 14th May 2020, attended by over 60 club representatives from right around the country, we put together some helpful FAQs which should answer most of the questions you might have about tennis activity at Level 2. 

UPDATE: 28 May 2020

Alert Level 2 changes from 12 noon Friday 29th May

Ahead of gathering restrictions relaxing tomorrow, here is a look at what that will mean for tennis.  All Level 2 resources on will be updated and made available Friday 29th May.

From midday Friday 29th May, NZ Government restrictions on gatherings are relaxing, meaning that up to 100 people can gather in homes, for events outside of homes, and at venues like tennis clubs and facilities.

For tennis, this means it will be easier to resume larger group programming at clubs and centres around NZ.  Whilst group numbers can increase, the same rules still apply for how clubs, coaches and centres need to operate:

  • Play it safe (don’t look for loopholes)
  • Maintain hygiene standards – especially for clubrooms, toilets, and shared areas.  If you can’t keep these areas clean, or maintain physical distancing in clubrooms, then keep these areas closed.
  • Contact trace everyone at all times
  • Keep your distance (2m from people you don’t know, 1m if contact tracing is in place)
  • The gathering limit of 100 includes players, spectators, coaches, support staff, officials, volunteers.

Here are a few tennis scenarios that might be a bit different from 29th May:

  • Club evenings/afternoons – up to 100 players can be part of a club night/afternoon and will be able to mix and mingle and play with one another.  If there are other groups at the club, then make sure those groups keep 2m apart from one another at all times.
  • Tournaments and competitions – up to 100 players can enter a tournament or competition, as long as the organizer can meet government requirements for hygiene standards, contact tracing and physical distancing.
  • Parents and other spectators might be allowed to stay on site and watch play.  They must follow contact tracing and physical distancing requirements.
  • Club Rooms – more people will be able to gather in club rooms but still exercise caution.  High standards of cleaning need to be maintained regularly (after each use).  The approach of play and go is the simplest and safest option at the moment.
  • If your club has a licensed bar and/or restaurant, then hospitality rules should be followed:
    • Permit no more than 100 customers or clients to be in the premises at any one time (excluding staff)
    • Ensure that each customer or client is seated at a table (other than when entering, using a toilet or bathroom, paying, or departing)
    • Ensure that adjacent tables are arranged so there is at least a 1-metre separation between the seated customers or clients at adjacent tables
    • Ensure that only 1 worker serves at any table
    • Keep records to enable contact tracing of customers or clients

As with all the other Alert Levels (except Level 4), each club, centre and coaching programme operates independently and will weigh up risks alongside their ability to meet government requirements.  Each club, centre and coaching programme will make their own decision as to what services and facilities they provide.  If you are reading this as a club member or player, please be respectful of this and avoid putting pressure on your nearest club, centre or coach to provide services that they are not comfortable to offer.

UPDATE: 15 May 2020

Following a successful club forum on 14th May 2020, attended by over 60 club representatives from right around the country, we have put together some helpful FAQs which should answer most of the questions you might have about tennis activity at Level 2. 

UPDATE: 13 May 2020

At Alert Level 2, tennis can reopen in a way that we are all a bit more familiar with.  However, there are firm measures in place from Government to ensure the health and safety of those within and outside the tennis community.  It will take some time before sport and life returns to normal, so it is important that we all play our part to minimise the risk of further outbreaks of Covid-19 in New Zealand.

Last week, Sport NZ shared detailed guidelines on safe practices for the sport and recreation sector.  It is our job to help the tennis community understand and translate those guidelines in to a tennis context.  Yesterday afternoon, there were some last minute changes to the sport sector guidelines that impact on group and gathering sizes so we have been working hard today to interpret those changes.

We all know how well positioned tennis is right now – non-contact and naturally physically distanced, but I urge you to still take time to digest the guidelines provided and to fully understand the responsibility your club and coaching business has to keep yourselves and players safe.  There is a natural desire to get back to business quickly, and you might be feeling pressure from members or clients, but please make sure that you understand the guidelines and create detailed and robust plans before restarting operations.  It is our hope that the information provided will support you in forward planning, noting that your club, facility or coaching business will need to make your own decisions, and take responsibility for understanding any restrictions and requirements. We are happy to provide advice however we cannot confirm or endorse operational safety plans.

The most important principle is to ‘play it safe’.  To contact trace, and to remain physically distant from others. The health, safety and wellbeing of the whole community is of paramount importance.


All Level 2 resources can be found HERE


Version 1 of the online contact tracing register was designed for bubble play only so we’ve developed it further and made some improvements from feedback from some of the ~75 clubs that used it at Level 3.

The Contact Tracing tool for Level 2 will be live later tonight at which will redirect automatically to

Note that the Formstack URL used for level 3 tracing will be obsolete tomorrow.  

There is a ‘Remember Me’ tick box on the new form so a person should only have to select their venue and enter details once.  However Clubs can also create a custom URL by adding their venue name to the URL like this  

This will preselect your club name in the form.  Venue needs to be spelt exactly as it is on the Where to Play page at  Replacing each space with %20 will ensure the URL is not truncated incorrectly.

How to opt in your club to use the tracing tool.  (clubs who used the tool for Level 3 have been opted in already)

  • Login to Promato at and take menu option Club Info.
  • Tick the COVID Contact Tracing tick box then click Update.
  • All clubs have a Promato login regardless of whether they use the system for membership management or not. Contact if you need a password reset.
  • It would be greatly appreciated if you could also edit your Club Info and Coach Census data while you are in Promato.  It is at times like these that accurate contact data is vital.

A monitoring function is also available in Promato that enables you to list all check ins at your venue in real time.   See menu COVID Tracing.  Please do a crosscheck with any other booking system you are using to ensure members are checking in responsibly.


Tennis NZ CEO Julie Paterson and Tennis NZ Head of Participation and Coaching Jenny Fitzmaurice would like to invite club representatives to a 30 minutes online Q&A tomorrow (Thursday).  This is an opportunity to ask questions for clarity on Level 2 guidelines and resources.

Date: Thursday May 14

Time: 4pm-4.30pm

Description: Open club forum for club reps to join in with a 30 minute Q&A with questions about tennis at Alert Level 2

Where: Online via Zoom.  Join Zoom Meeting:

If you would like to submit questions prior to the video call, you can email them to


Yesterday, coaches indicated it would be helpful to have easy access to supplies of hand sanitiser and we have been able to link with a supplier to provide deals to tennis clubs, venues and coaches.  Colorex have kindly offered a discount code for hand sanitiser for all Tennis NZ clubs and coaches. Use discount code tennisnz to access the following discounts:

Note: They have good stocks and ship nationwide. These have an alcohol level of 75% - normally 70% is considered a good product.

UPDATE: 8 May 2020

Many of you will have seen the guidelines published by Sport New Zealand regarding sport under Level 2. VIEW HERE

We’ve heard from many people excited about what the new level will mean for tennis, including a return to structured play and coaching.

We’re especially excited for the many coaches across NZ who will be able to return to work when the new regulations come into force.

We are working on resources to help our tennis community stay safe and stick to the rules. We’ll be publishing comprehensive guidelines and support material for tennis under level 2 towards the middle of next week here on this page.

In the meantime there is plenty of information already on this page and resources for play under level 3 including our contact tracing tool and poster templates for clubs. The PM, Minister of Sport and Sport NZ CEO have made it very clear that sports should take their time and get things right, rather than rushing back and risking a spread of the virus. We have taken that message on board and urge you to not pressure your club or coach to open until they can do safely!

If you are hitting the court within your bubble this weekend ensure you follow all regulations – stick to your bubble, minimize touching shared surfaces, don’t share equipment across bubbles and complete contact tracing requirements before you start. Enjoy your game but play safe!

UPDATE: 7 May 2020

Sport NZ announces a $25m relief package to the Play, Active Recreation and Sport sector. $15m of this funding is available for regional bodies and clubs through the Sport NZ Community Resilience Fund